Help Center

Click the "Get Started" button on our homepage or navigate to /register. Fill in your display name, email, and password, agree to our Terms of Service, and click "Create Account". You'll be automatically logged in and can start using Simplelytics immediately.

After logging in, go to your Dashboard and click "Add Site". Enter your website domain (e.g., example.com) and a display name. You'll receive a tracking script to add to your website's HTML.

After adding your site, you'll receive a JavaScript snippet. Copy this code and paste it into the <head> section of your website's HTML, before the closing </head> tag. The script loads asynchronously, so it won't slow down your page.

Yes! You can upgrade or downgrade your plan at any time from your Billing settings. When upgrading, you'll be charged the prorated difference immediately. When downgrading, the change takes effect at your next billing cycle.

Go to Settings → Billing and click "Cancel Subscription". Your subscription will remain active until the end of the current billing period. You won't be charged again.

We offer a 14-day money-back guarantee for all new paid subscriptions. Contact support@simplelytics.com with your refund request within 14 days of your purchase.

Simplelytics tracks pageviews, unique visitors, referral sources, UTM parameters, device types, browser info, geographic location, and custom events. We don't use cookies and are GDPR-compliant.

No. Simplelytics uses a fingerprint-free approach to identify unique visitors without storing cookies on user devices. This makes us fully cookie-banner free and privacy-friendly.

We'll notify you when you approach your limit. If you exceed it, tracking will pause until your next billing cycle or you upgrade your plan. Your data is preserved during this time.